Cricbuzz Casino Privacy Policy – Your Data, Our Responsibility

Last updated: January 2026

Cricbuzz Casino Your personal information is handled with the utmost confidentiality. Read this policy to learn what data we collect, how we use it, and how we keep it safe.

SSL Encryption

All your personal and financial information is protected with 128-bit SSL encryption, ensuring no one can intercept it in transit.

No Data Sales

Cricbuzz Casino never sells your data to third parties. Your information is not shared for marketing or advertising purposes.

Your Controls

You can view, correct, or delete your data at any time. You have full control over your information.

Secure Storage

All data is stored on encrypted servers. Regular security audits are conducted and unauthorized access is blocked.

Cookie Transparency

Every cookie we use is clearly explained — what it is and why it's there. You can turn off non-essential cookies at any time.

Marketing Opt-Out

You can opt out of promotional emails or SMS at any time. We respect your preferences.

Cricbuzz Casino places the highest importance on your privacy. We use your information in accordance with this policy. By using our services, you agree to the terms of this policy.

01Introduction & Scope

This Privacy Policy Cricbuzz Casino's website, mobile app, and all related services. We handle your personal information with the utmost care and comply with all applicable laws.

This policy sets out in detail that Cricbuzz Casino What information is collected, how it is used, when and with whom it is shared, and what rights you have over your data. This policy may be updated at any time, and the date of any changes will be noted at the top of this page.

02What Data We Collect

Cricbuzz Casino We collect various types of information to deliver our services. This data falls into two categories: what you provide directly, and what is collected automatically while you use our services.

Information you provide directly

Data Type Why It's Collected
Full name and date of birth To verify identity and confirm age
Mobile number and email address For account communications and OTP verification
National ID / Passport For KYC verification and approval of large payments
Payment account details For processing deposits and withdrawals
Bank / Mobile Banking details To ensure secure transactions

Automatically Collected Information

  • IP address and device identifiers.
  • Browser type, operating system, and screen resolution.
  • Session duration, page views, and navigation patterns.
  • Gaming history, bet amounts, and results.
  • Login time and location (at country and city level).

03How We Use Your Data

Cricbuzz Casino Collected data is used only for the specific purposes stated. Your consent is obtained before using your data for any other purpose.

  • Service Delivery: To manage accounts, process payments, and keep gaming services running.
  • Identity Verification: To complete the KYC process and prevent fraud.
  • To ensure security: To detect and prevent suspicious activity.
  • Service improvement: To analyze usage patterns and improve your experience.
  • Promotional Communications: To send you offers and bonus information (subject to your consent).
  • Legal Compliance: To meet regulatory requirements and fulfil legal obligations.
  • Responsible Gaming: To identify signs of addiction and provide timely support.
We never use your data as the sole basis for automated decision-making. All significant decisions are subject to human review.

04Data Sharing & Third Parties

Cricbuzz Casino Your personal data is never sold or transferred to third parties for commercial purposes. In certain limited circumstances, a minimal amount of information may be shared.

  • Payment Processor: Mobile Pay, Nagad, Rocket – only the information required to complete the transaction.
  • KYC Service Provider: Information is shared through secure channels for identity verification.
  • Law Enforcement Agencies: Only the minimum necessary information, and only when required by a court order or legal obligation.
  • Technology partners: For server management and cybersecurity, under strict confidentiality agreements.

In all of the above cases, only the minimum necessary information is shared. Every third party is contractually bound to uphold our privacy standards.

05Cookie Policy

Cricbuzz Casino We use cookies to enhance your experience. Cookies are small files stored in your browser that help the website recognize you.

Cookies We Use

Cookie Type Purpose Duration
Essential Cookies To maintain login sessions and keep your account secure Deleted at end of session
Functional Cookies To remember your language and preference settings 1 year
Analytics Cookies To analyse usage patterns 2 Years
Marketing Cookies To show relevant offers (opt-in) 30 Days

You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the site.

06Data Retention & Retention Period

Cricbuzz Casino Your information is retained only for as long as necessary. All data is kept while your account remains active. After account closure, certain information may be retained for a defined period to meet legal obligations.

  • Transaction records: up to 5 years.
  • KYC documents: 3 years after account closure.
  • Gaming logs: 2 years.
  • Customer support conversations: 1 year.
  • Marketing data: deleted immediately upon opt-out.

Once the retention period expires, your data is securely and permanently deleted or anonymized so that identification is no longer possible.

07Your Rights Over Your Data

Cricbuzz CasinoAs a member, you have a number of important rights over your data. To exercise any of these rights, please reach out to our support team.

Right to Access

You can find out what information we hold about you and request a copy.

Right to Rectification

You can request corrections to any information that is inaccurate or incomplete.

Right to Erasure

In certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

You can request that we limit how we use your data for certain purposes.

Right to Data Portability

You can download your data in a standard, portable format.

Right to Object

You can object to your data being used for marketing or any other specific purpose.

To exercise these rights support@cricbuzzcasino.bet. We typically respond within 30 days.

08Protection of Minors

Cricbuzz CasinoServices are available to users aged 18 and above only. We do not knowingly collect any information from minors.

If a minor accidentally creates an account and we become aware of it, the account will be closed immediately and all collected data will be deleted. If a parent or guardian suspects their child has created an account, please contact us right away.

09Security Measures

To protect your information Cricbuzz Casino We use a multi-layered security framework, applying both technical and organizational measures.

  • Encryption: All data transfers are protected with TLS/SSL encryption, and data at rest is secured with AES-256 encryption.
  • Two-factor authentication: Two-factor authentication is available for all accounts.
  • Regular Security Audits: Third-party experts conduct regular audits of our systems.
  • Monitoring Suspicious Activity: An automated system runs 24/7 to detect unusual login activity or transactions.
  • Staff Training: Staff who handle personal data receive regular privacy training.
  • Data Breach Response: In the event of a security breach, affected members will be notified within 72 hours.

10Contact & Complaints

For any questions or complaints about our Privacy Policy, or to exercise your rights, please contact us through the following:

If your complaint regarding this policy is not resolved to your satisfaction, you may file a complaint with the relevant regulatory authority under applicable law.

This Privacy Policy was last updated January 2026Updated on. You will be notified at your registered email address if any changes are made.

Your data is safe – join now

Your privacy is fully protected at Cricbuzz Casino. Register with confidence and enjoy the best betting experience in Bangladesh.

By registering, you agree to our Terms & Conditions and Privacy Policy.

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